Essential Actions After Receiving a Data Breach Notice

It's a frustrating moment: you get an email or letter saying your data has been breached. It's happening more and more these days, and no one is immune.

From banks to e-commerce sites to even governments, data breaches expose sensitive information like your address, tax file number, and credit card details. While you can't control when a business gets hacked, you can take some crucial steps to protect yourself afterwards.

Here's what you should do right away to minimise financial risks and secure your information:

Change Your Passwords Immediately

The first thing to do is update your passwords. Start with the service that sent you the breach notification, then move on to any accounts where you've used the same password.

Using unique passwords for every site is crucial to limiting the damage from breaches. If you're not already doing this, a password manager can be a lifesaver. It helps you create strong, unique passwords and keeps track of them all.

Enable Multifactor Authentication (MFA)

Multifactor authentication (also called two-factor authentication) adds an extra layer of security. Even if hackers have your password, they can't access your account without the second authentication step.

Here are common MFA options to activate:

• Text messages with codes sent to your mobile
• Authentication apps like Google Authenticator
• Physical security keys for an extra-strong barrier

Enable MFA for the breached account and all other services where it's available.

Check Your Bank Accounts for Fraud

If your payment details were compromised, keep a close eye on your bank accounts for a few weeks. Report any suspicious charges immediately.

Here's what to do:

• Notify your bank about the breach.
• Request a new card if needed.
• Proactively ask your bank for tips to safeguard your account.

By acting quickly, you reduce the chances of being held responsible for fraudulent charges.

Freeze Your Credit

When personal information like your tax file number is stolen, it's better to be safe than sorry. A credit freeze prevents criminals from opening new accounts in your name.

Contact these three major credit bureaus to freeze your credit:

• Equifax
• Experian
• TransUnion

Freezing your credit is free and can be done easily on their websites.

Review the Breach Notification Carefully

Read the breach notification thoroughly to understand what happened and how it affects you. Look for details like:

• What type of data was exposed (passwords, payment info, etc.)
• Steps the organisation is taking to address the breach
• Any recommended actions for your account Check the organisation's website periodically for updates. It's not uncommon for businesses to uncover additional details about the breach days or weeks later.

Beef Up Your Cybersecurity

A solid cybersecurity setup can help protect your devices and sensitive information. Here are a few must-haves:

• Antivirus software to catch malware
• DNS filtering to block malicious websites
• Spam filters to reduce phishing emails
• VPNs (Virtual Private Networks) for safe browsing, especially on public Wi-Fi

These tools are easy to implement and add much-needed layers of protection.

Stay Alert for Phishing Scams

Hackers often use stolen email addresses for phishing attacks. These emails can look incredibly convincing, but there are ways to avoid falling for them:

• Hover over links to see where they really lead.
• Visit websites directly rather than clicking on links in emails or texts.
• Be cautious of emails from unknown senders.
• Watch for phishing attempts on social media and messaging apps.

When in doubt, verify the email through an official source.

Keep All Your Software Updated

Cybercriminals exploit outdated software to access your devices. To close this door, always keep your systems updated.

This includes:

• Device operating systems
• Apps and software
• Router and printer firmware
• Smart device firmware If manual updates feel overwhelming, enable automatic updates wherever possible.

Stay Secure with CICT Solutions

At CICT Solutions, we understand the challenges businesses face in navigating the aftermath of a data breach. Our tailored IT solutions are designed to help protect your sensitive information, strengthen your cybersecurity measures, and ensure your business stays resilient in an increasingly digital world.

For personalised support, enquire online at CICT Solutions or call us directly at 1300 06 06 01 to learn how we can help safeguard your business today.